Online Training Course

Connect

How to get access to and engage healthcare stakeholders — the skill set pharma leadership is looking for.

4 Self-Paced Modules Monthly Live Q&A with Mats Built for Working Professionals

Mats introduces the online training CONNECT

It's not your product. It's access.

The single biggest problem in pharma isn't lack of great products. It's getting in the room.

Ask any KAM or MSL what's actually holding them back, and you'll hear the same answer: it's not the data, it's not the indication. It's that the senior HCPs, payers, hospital leadership, and regional decision-makers who genuinely shape patient access won't take the meeting.

CONNECT solves exactly that problem. It's a four-module methodology built from years of work with sales and medical field forces around the world, focused on one outcome: getting you in front of the stakeholders who matter.

What you'll master

By the end of CONNECT, you'll have the methodology that separates those who get promoted from those who get replaced.

Stop pitching. Start advising.

Move from product-led conversations to insight-led conversations that senior HCPs, payers, and hospital leadership actually want to have.

Earn internal credibility

Become the colleague brand teams, medical, and market access want to work with — not the one they tolerate.

Open doors that stay closed to others

Get access to the kind of stakeholders who don't take cold calls — and give them a reason to take yours.

Build a methodology leaders recognise

Apply frameworks that hiring managers, regional leads, and global teams immediately understand — and value.

Who this course is for

CONNECT is built for pharma professionals who are ready to operate at a strategic level — whether you're already there or working toward it.

Course structure

Four self-paced modules that include webinars, podcasts, booklets, home assignments, tools, and AI-prompts. Designed around how field-based pharma professionals actually work — short, deliberate sessions you can fit between meetings.

Module 01

Patient Journey Intelligence

By the end of the module you will have built deep account-level patient journey understanding that turns generic product pitches into insight-driven conversations stakeholders care about.

Module 02

Insight & Opportunities

By the end of the module you will have used the supplied opportunity canvas to take one real account through the full path: from account intelligence to a prioritised, validated opportunity.

Module 03

The Knowledge Asset

By the end of this module you will have generated a tangible knowledge asset with the help of innovative AI-prompts — an asset based on the opportunity you identified in Module 2.

Module 04

The Access Statement

By the end of this module you will have drafted an access statement for your real decision-maker with the help of effective and innovative AI-prompts — and you will know how to drive the conversation that follows.

Monthly Q&A with Mats

Once per month, Mats leads a live Q&A session for all enrolled students. Join and ask any question — or just listen in to how your peers are putting the methodology to work in their own accounts.

Ready to operate at a strategic level?

CONNECT is hosted on Pharma Academy by Crossfell. Enroll today, start when you're ready, and progress at your own pace.

Enroll on LearnWorlds

Frequently asked questions

Who is CONNECT designed for?

CONNECT is built for pharma professionals working in field-based or strategic account roles — representatives, KAMs, MSLs, market access leads — as well as anyone aspiring to move into senior roles. It's also useful for sales managers who want their teams operating from a shared methodology.

What's the time commitment?

Four self-paced modules. The course is designed around how field-based pharma professionals actually work — short, deliberate sessions you can fit between meetings, not 8-hour days off the road. Progress compounds module by module.

What's included in each module?

Each module combines video instruction, real pharma account examples, and worked exercises you can apply to your own accounts straight away. The frameworks are immediately recognisable to hiring managers, regional leads, and global teams.

How do I enroll and pay?

Enrollment and payment happen on Pharma Academy by Crossfell, our LearnWorlds-hosted training platform. Click any "Enroll" button on this page to be taken there.

Can my company purchase CONNECT for a team?

Yes. For team enrollments, custom onboarding, or organisation-wide rollouts, get in touch directly at support@crossfell.se and we'll set it up.

Do you have something I can show to my manager?

Yes. We've created a short Managers Brief that details what CONNECT is, what you'll learn, and what your manager can expect to see in terms of improved capabilities. Click here to download the brief.

I have a question that isn't answered here.

Reach out at support@crossfell.se — happy to help.